Frequently Asked Questions
Everything you need to know about your KALLATI experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
KALLATI offers a 30-day return policy for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.
Are KALLATI products sustainably made?
We are committed to ethical fashion. Our collections use responsibly sourced materials and are produced in facilities that adhere to strict fair labor standards.